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Coronavirus – Frequently Asked Questions

RoSPA HQ has had many questions relating to RoADAR operations in the wake of the coronavirus pandemic. As we hope you will understand, this is an exceedingly busy time for the HQ-based team, so while we will endeavour to send individual responses to queries, it may take us some time to come back to you.

In the meantime we have prepared the below frequently asked questions based on your emails and phone calls. Please note that these should be treated as guidance only, and any final decisions should be made by groups/examiners themselves, and be based on the latest Government advice.

The advice below, and that sent in emails, is based on what the Government is advising.

Should we cancel/postpone our AGM/group meeting?

Yes. The Government has requested that all “non-essential contact” is avoided, so all in-person meetings should be avoided until further notice. Meetings can be postponed until a later date in the year, and in the case of AGMs, this will mean committees will have to continue in their current form until votes can be taken. However, if you can arrange for your meetings/AGMs to take place remotely, then please do so; there are lots of great web-based resources to allow you to do this, such as Zoom. Group constitutions do allow for electronic voting for officers, so this could be conducted via emails to members. Many of these are free for simple use and non-profit organisations.

Should we cancel ride-outs?

Following the latest easing of restrictions, groups in England and Northern Ireland can conduct ride-outs, provided social distancing measures are strictly followed, which means groups of no more than six people. Advice for groups in Wales and Scotland will follow when the respective governments further ease restrictions in these countries. Groups in England should not cross the border into Wales or Scotland.

What about tutoring?

Bike tutoring can now go ahead in England and Northern Ireland, providing social distancing rules are followed. As above, advice will be updated for Wales and Scotland when the governments update their guidance.

Unfortunately, car tutoring cannot currently take place, though we are working on solutions so that we can be ready for it to restart when further Government guidance is issued. If this affects any retests due, then these can be postponed.

What about car/bike tests or retests?

Bike testing and retesting can restart as of June 15 in England and Northern Ireland, provided the examiner is happy to take part. Examiners who are happy to restart will contact riders who had previously been allocated a test prior to lockdown, to arrange a new date. Those looking to book a test or retest should book as normal, but please be aware that due to limited capacity in HQ, and as we attempt to clear the backlog, we may take a little while to respond.

No car testing or retesting can yet take place.

What if I cannot take my retest within the three-month “grace period”?

If your retest has already been booked within the normal three-month grace period allowed from expiry, but has been or is postponed due to coronavirus, then your grace period will be extended until you are able to take your retest. If you have not yet booked due to testing postponement, please book your retest via the online booking system as soon as possible; once your retest is booked, we shall honour your extension until an examiner is able to confirm a date.

I’m having a problem with the electronic booking system

If you are experiencing any issues with the booking system when attempting to postpone tests or retests, then please email furtherinfo@roadar.org and the team will amend the system accordingly.